Blue Vanilla Reviews

Blue Vanilla offers a wide range of women's clothing and fashion items. They have a variety of products including dresses, tops, jumpers & cardigans, trousers & joggers, skirts & shorts, dungarees, jumpsuits & playsuits, co-ords, coats & jackets, shoes, and accessories. The prices for some of their latest arrivals are as follows: Batwing Necklace Top for £20.00, Knot Detail Top for £18.00, Zig Zag Print Shirt Dress for £35.00, Geometric Print Dress for £38.00, Feather Shell Print Top for £30.00, and Double Layer V Print Top for £26.00. They also offer a 10% discount on the first order with the code 'WELCOME10' and free UK delivery on orders over £30. Additionally, they have a Winter Sale where you can get up to 80% off on dresses, tops, jumpers, coats, and more. Please note that prices may vary based on the product, size, and ongoing sales or promotions.

Blue Vanilla has a paperless return policy. You won't need a returns note to send your items back. All of the information is received from the Royal Mail returns link. To return an item, you need to generate a Royal Mail return label and follow the instructions. Please note that garments purchased from Vanilla stores cannot be returned through the online returns service. This includes faulty items. These items should be returned to the nearest Vanilla store with proof of purchase within 30 days of purchase for a refund or exchange. As of February 2024, Blue Vanilla is no longer offering a free return service.

Blue Vanilla is a women's clothing brand that offers a wide range of products. Their collection includes dresses, tops, jumpers & cardigans, trousers & joggers, skirts & shorts, dungarees, jumpsuits & playsuits, co-ords, coats & jackets, shoes, and accessories. They also have a sale section where you can find discounted items. In addition to their regular sizes, they offer a Curve line for plus-size women. Some of their popular items include the Batwing Necklace Top, Knot Detail Top, Zig Zag Print Shirt Dress, and Geometric Print Dress. The brand is known for its fashion-forward and on-trend designs. However, the quality of their customer service has mixed reviews, with some customers praising their quick delivery and simple return process, while others have had issues with delayed deliveries and unresponsive customer service.

Yes, Blue Vanilla does have physical stores. They have a store at 2 Turner Street, Stepney E1 2AS. In addition, they have stores in various shopping centres including Atria Shopping Centre - Watford, Bluewater Shopping Centre - Dartford, Breahead Shopping Centre - Glasgow, Lakeside Shopping Centre- West Thurrock, Meadowhall Shopping Centre - Sheffield, Telford Shopping Centre - Telford, The Rock - Bury, Metrocentre - Newcastle, and Merry Hill - Birmingham. The brand also opened its first physical store at the Bluewater shopping destination. Please check their official website or contact them directly for the most accurate and up-to-date information.

Blue Vanilla offers several payment options for their customers. You can choose to pay using major debit or credit cards like Visa, Mastercard, American Express or Maestro. In addition to these, they also offer payment with Shop Pay, Apple Pay and Google Pay. Other payment methods include PayPal and ClearPay. Please note that the available payment methods may vary depending on your location and the specific terms and conditions of Blue Vanilla. It's always a good idea to check the most up-to-date information on their official website.

To use Apple Pay on Blue Vanilla, you need to select Apple Pay as your payment method during checkout. Here's a general guide on how to use Apple Pay:

1. When you're ready to checkout, tap the Apple Pay button or choose Apple Pay as your payment method.
2. If you want to pay with a different card, tap the Next button or the Expand Menu button next to your default card.
3. Enter your billing, shipping, and contact information if necessary. Apple Pay stores this information, so you won't need to enter it again.
4. Confirm the payment. If you're using an iPhone or iPad with Face ID, double-click the side button, then use Face ID or your passcode. If you're using an iPhone or iPad without Face ID, use Touch ID or your passcode. If you're using an Apple Watch, double-click the side button. If you're using a Mac with Touch ID, follow the prompts on the Touch Bar and place your finger on Touch ID. If Touch ID is off, tap the Apple Pay icon on the Touch Bar and follow the prompts on the screen. If you're using a Mac without Touch ID, confirm the payment on your Bluetooth-connected iPhone or Apple Watch.
5. When your payment is successful, you'll see Done and a checkmark on the screen.

Please note that in addition to accepting Apple Pay, the merchant must also accept your payment card and payment network. If you encounter any issues, it's best to reach out to Blue Vanilla's customer service for assistance.

Blue Vanilla has a return policy that allows you to return items if you are not completely satisfied with your purchase. They have gone paperless, so you won't need a returns note to send your items back. All of the information is received from the Royal Mail returns link. You can generate a Royal Mail return label by following the instructions on their website. However, they do not accept returns of garments purchased from their Vanilla stores through their online returns service. This includes faulty items. These items should be returned to the nearest Vanilla store with proof of purchase within 30 days of purchase for a refund or exchange.

As for their shipping policy, you will get a confirmation email and/or SMS text as soon as your order has been shipped. You can track your order with the tracking number provided in the confirmation email/SMS text sent. It may take 24 hours for tracking updates to appear. If you receive a faulty/damaged item, you should reach out to them with the order number, description, and clear image(s) of the fault/damage. If you receive an incorrect garment, you should also contact them.

The contact information for Blue Vanilla is as follows: If you need help or have a query that can't be answered by one of their links, you can email them at contact@bluevanilla.com. Please include your order number and issue in the email, and they will get back to you. If you have a query about a refund for a return, also send them your Royal Mail returns tracking number.